Camp Safety Inc

Terms & Conditions

FREIGHT/SHIPPING POLICY

We reserve the right to determine the means of shipping. All orders are shipped F.O.B. ORIGIN (Shipping Point). Shipping charges will be prepaid and added to the invoice of all credit card purchases.

Orders placed for $1000.00 on the web site receive free freight when shipping UPS ground. (Not valid on combined orders weighing more than 75lbs.) Common carrier shipments and special Air Services will be charged freight.

International Orders:

Camp Safety Equipment Inc. does not ship internationally.

 

TERMS AND PLACE OF SALE

We reserve the right to accept or reject any and all orders, regardless of the manner in which the order is made. Orders become valid, and the sale shall be deemed made in Deer Park, Hamilton County, Ohio subject to the terms set forth herein. All sales are subject to the laws of the State of Ohio and venue for all disputes shall be in the courts of Ohio. No change, modification or revision of your order shall be valid unless agreed to in writing by Camp Safety Equipment Inc. Any terms and conditions set forth in the buyer's purchase order shall not materially alter terms and conditions set forth herein. Terms: Visa, Master Card or Discover, F.O.B. Deer Park, Ohio.

 

RETURN GOODS POLICY

All returns of merchandise must obtain prior authorization.

In cases of our error, full credit plus return freight charges will be credited. In cases of customer error, a 25% restocking charge will be applied.

The following items will NOT be accepted for credit:

  • Customized items
  • Goods not in original sealed package
  • Specially ordered items
  • Goods without a Return Authorization (RA)
  • Merchandise more than 60 days old (from Camp Safety Equipment Inc. invoice date)
  • Goods not in saleable condition

To receive a Return Authorization Number call you Camp Safety Equipment Inc. customer service representative. Be preparded to provide the following information:

  • Our invoice number and date.
  • Product description, product number, and serieal number (if applicable)
  • Reason you wish to return merchandise.

Your customer service representative will give you an RA number. A separate RA number will be provided for each invoice referenced. The RA number authorizes our receiving department to accept the merchandise and must be clearly marked on the outside of the return.

  • Enclose a copy of our original invoice and/or packing list.
  • Send merchandise freight prepaid. Return Authorization (RA) numbers are valid for 30 days after date issued.

 

CLAIMS

All claims for damage occuring in transit must be made upon receipt of the goods by customer directly to the carrier. Please save all boxes and packing material. All shipments errors must be reported immediately upon receipt to Camp Safety Equipment Inc. customer service.

 

RETURN OF REPAIRS

Items to be returned for repair must be prepared according to the most recent OSHA requirements. Items must be properly cleaned and varified with a statement on the outside of the package. Proof of purchase must be included with all repairs warranted by manufacturer.